Shipping & Returns
SHIPPING POLICY
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*Domestic Shipping (USA)*
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Lead time to prepare Moon Cocoon products is 1-2 business days. We ship all items via 2-3 day USPS first class and priority mail.
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Return & Exchange Policy
I gladly accept returns and exchanges!
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
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The following items cannot be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Conditions of return:
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Custom or personalized orders
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Body bars, face masks, body lotions or creams, beard oils
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Items on sale
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Questions about your order?
Please contact me if you have any problems with your order.